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At Seavite, we aim to make returning an item as easy as possible. If you're not completely satisfied with a product, you may return it within 14 days of receiving it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@seavite.ie.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be issued to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
To return your product, you should mail your product to: Seavite Bodycare Ltd., 26 Maunsells Road, Galway, Ireland.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
The time it takes for your exchanged product to reach you may vary.
If you are shipping an item over €50, you should consider using a trackable shipping service or purchasing shipping insurance. The goods are your responsibility until they reach Seavite Head Office.